Futel is keeping payphones alive by rescuing them from the scrappers and installing them in public locations, where they provide free calls, telephone services, interactive experiences, and live operator assistance. We currently support 17 phones in Portland, Detroit, and Ypsilanti.

Keeping the project alive and reliable for nine years has required learning and applying skills in many fields, IT engineering, social engineering, municipal engineering, whatever. How do we do it? And why?